Hi
My YTD verification report shows a $0 balance for Gross Payment and also $0 balance for Total Salary and Wages.
Checked paroll register summary and payroll activity summary and they are correct.
Can you help please.
Regards,
Tash
Hi tashs
Great to hear that processing a $0 pay resolved this for you, thanks for letting us know.
Hi DomOakes
Try processing a $0 pay with payment date as 30 June for the incorrect employees, wait until that report is accepted and then recheck the YTD verification report.
If you continue to have problems with this please let me know.
Hi Tracey,
I too am having the same problem:
The Gross (TYD) is showing as 0 for all employees in the STP 'EOFY Finalisation' window and in the TYD Verification Report.
I have processed a a $0 payrun dated 30/06/2022 for all employees and the report is showing as accepted but the YTD Gross payments are still showing as $0
The PAYG and Superannuation Guarantee Payments are showing in the Verification Report, but the Superannuation total is missing the payments for terminated employees (despite having re-actived their card file and generating a $0 payrun for them).
Please assist asap as I need to finalise the last FY in order to process the first payrun for this FY in the next 2 hours! Thank you!
I think it is because we updated to phase 2 STP reporting and it is taking a while to update
We are having the same problem with on of the company's payroll. One has STP phase 2 and doesn't show gross etc the other not STP phase 2 but report is fine???
Hi,
I have fixed it, I did a $0 balance pay run for all employees and it has solved it.
