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Paula33's avatar
Paula33
Cover User
4 years ago
Solved

MYOB not connecting to ATO to lodge BAS

Good Afternoon

This is the second day that I have been unable to connect to the ATO to lodge the BAS

I have tried both the PC app and the Web Browser, both not working

Please help thank you

5 Replies

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  • Thanks Tracey. I had success my lodging it directly on the ATO portal.  I could access the preparatory info from my.myob, just couldn't lodge it from there.

  • Hi Paula33 

     

    As advised by AndrewStephen there was an outage with the ATO's online services. We've been notified that this has been resolved and you should now be able to lodge activity statements.

     

    Please don't hesitate to post again if you need help in the future.

  • I am still experiencing issues with that connection - ATO has not fixed the problem

     

    Thanks,

    Louise 

  • Tracey_H's avatar
    Tracey_H
    Former Staff
    4 years ago

    Hi Jobbinshill 

     

    The ATO outage on the 29/05/2022 was resolved. However, they have notified us this afternoon of another issue which is impacting activity statement lodgement. As such, you won't be able to lodge your BAS until this current issue has been resolved by the ATO.

     

    Please let me know if you need further help.