Forum Discussion

ShazC's avatar
ShazC
Contributing Cover User
2 years ago

Initialisaton error

I am trying to open my MYOB file in Accountright Plus V19.16. After going through the 'Open File' 'Enter User ID' and 'comfirm company file' windows I get a message saying 'Initialisation Error' I h...
  • Doreen_P's avatar
    Doreen_P
    2 years ago

    Hi, ShazC 

     

    Thanks for your response. 

     

    As per checking, AccountRight Plus v19.16 is still available. You may check the MYOB Software Downloads when installing the software. Please let us know if you require any further assistance. We are delighted to assist you.

     

    Best regards,

    Doreen

ShazC's avatar
ShazC
Contributing Cover User

Thank you Doreen, I will try that solution and let you know how I go. Before I unistall V19.16 can you please confirm that this version is still available to re-install? I realise it is quite an old version but it does everything I need for our self managed super fund record keeping. I don't need any online services and don't want to pay an extra subscription!

Appreciate your advice.

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, ShazC 

 

Thanks for your response. 

 

As per checking, AccountRight Plus v19.16 is still available. You may check the MYOB Software Downloads when installing the software. Please let us know if you require any further assistance. We are delighted to assist you.

 

Best regards,

Doreen

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