Forum Discussion

sonia_d's avatar
sonia_d
Contributing Cover User
1 year ago

Company file showing different data in 2 locations

Hi everyone,   We are using the latest version of account right plus, online version.   yesterday I got a new computer so I had to install MYOB from scratch.   After I signed in I selected 'onl...
Princess_R's avatar
Princess_R
MYOB Moderator
1 year ago

Hi sonia_d,

 

Looks like the data on your new computer isn’t syncing properly with the online version. Here’s what you can try to resolve this:

  • Ensure that both you and your husband have a stable internet connection. Sometimes, data syncing issues can occur due to connectivity problems
  • Try logging out and logging back in to see if the missing data appears
  • Verify that you’re accessing the correct company file and that you have the right permissions
  • Clear your AccountRight cache.

Feel free to get in touch if you need more help.

 

Cheers,

Princess

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