Forum Discussion

Caitlin_G's avatar
Caitlin_G
Experienced User
9 months ago

MYOB AR - Email not sent - Unsupported Outlook Version - asking to switch to Outlook Classic

Hi I am asking for help as I am encountering a problem with my MYOB AR program when trying to send any emails from the desktop MYOB version to outlook.  I continue to get the attached error message...
Kneeboned's avatar
Kneeboned
Member
5 months ago

Hi Caitlin

Having this problem too. Were you able to resolve this and if so how?????????

ChrissyK1's avatar
ChrissyK1
Experienced User
5 months ago

Try uninstalling the new outlook and then do the repair as below from Mike - this worked for me

 if you are receiving this message but you actually use Outlook classic, as part of a desktop installation of Office 365, then possibly running a "quick repair" of Office may help, or a full "Online repair" (which will take longer).

 

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