Forum Discussion

TIM17's avatar
TIM17
Contributing Cover User
7 hours ago

offline file moving to online

I have paid 5 subscription for 5 online files each month and 1 offline file without monthly subscription. If I moved this offline file to online, shall I buy subscription for this moving ? or it will be covered by  my current 5 subscriptions? Thank you

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    1 hour ago

    Hi TIM17,

    That’s a good question.

     

    If you move an offline file online, whether you’ll need to pay for an additional subscription depends on how many online company files your current subscription already includes. MYOB’s help says an AccountRight Premier subscription includes 2 online company files, and an AccountRight Plus subscription includes 1 online company file. If you need more than what’s included, you’d need to buy an additional online company file or replace one that’s already online.

    You can read more here:

    Put your company file online

    Reminder: Changes to MYOB AccountRight offline mode

    The best thing to check with this is by reaching out to our team. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl