Price increase to MYOB Account Right Live Plus Recurring Subscription

Hi StocksLawyers,

We regularly review our pricing to ensure we can continue improving our products, keeping up with compliance changes, and adding new features. These adjustments help us provide the best experience for our customers. We notify customers in January via email and SMS to ensure you're all aware of any changes.

Regards,

Sai 

Thank you for your reply Sai.  I was not informed of the change via email or SMS.  Could you please check your records.

No notice here. In fact, I'd received an email on 24/02/2025 saying the invoice format would change but there'd be NO effect on the total billing value... imagine my surprise to find an increase of $18 from one month to the next?! Sent emails to MYOB support on 05/03 & 17/03 with absolutely zero response. And now I've got a second bill with the higher amount. Nice work MYOB. Great customer service (sarc). I'll have to set aside some time to wait on hold and then, no doubt, deal with someone overseas to probably get some bs explanation.

Hi ROGMichelle,

I'll follow up with our support team and make sure someone gets back to you as soon as possible. Appreciate your patience, and we'll be in touch shortly!

Regards,

Sai

Also nearing $200/month is a real concern for little increased functionality.

Edit: $160/month back on 1/1/2023 and now $195