Forum Discussion

Siame's avatar
Siame
Member
2 years ago

Subscription update required ? but it is paid and i have the latest version?????

Hi so when entering the desktop of Account Right it says that I need a "Subscription update required: we've had problems processing the payment for your AccountRight Live subsciption. Please update y...
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, Siame

 

We recently requested additional information and are awaiting your response. Kindly let us know if you still need further assistance. Don't hesitate to reach out to us. We are delighted to assist you.

 

Best regards,

Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, Siame

 

We hope this message finds you well. We have been awaiting additional updates from your end regarding the assistance request. As we haven't received any recent updates, we will be closing the case now. Please be assured that should you need further support, we are here to assist you promptly. Feel free to start a new post, and we'll be ready to address your concerns.

 

Best regards,

Doreen

  • Siame's avatar
    Siame
    Member
    2 years ago

    Hi Doreen,

     

    I apologise for my late response, I was away.

     

    The issue has been resolved now.

     

    Thank you for your asistance.

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      2 years ago

      Hi, Siame

       

      Thank you for updating us.

       

      We're glad to hear that the issue has been resolved. Should you need further support, we are here to assist you promptly. Feel free to start a new post, and we'll be ready to address your concerns.

       

      Best regards,

      Doreen

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