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VWimage's avatar
VWimage
Member
2 months ago

Switching between company files in the latest upgrade

I have 2 company files I use on a daily basis using the latest AccountRight. I can usually exit one & then open the other one using the 2 factor authentication (completely different login details for each). I believe in the last few days there has been another upgrade & now when I try to sign in it brings up a webpage saying "This site is trying to open MYOB AccountRight" (which it never used to). So I click Open & it just keeps opening the same company file. If I choose Cancel it bring me back to square one! It won't allow me to choose which company file I need to open, it just keeps opening the same file. HELP PLEASE!! 

2 Replies

  • Liz_A's avatar
    Liz_A
    Super User
    2 months ago

    Hi VWimage​ 

    I use Desktop MYOB and often log into two (or more) files at the same time without logging out of one before logging into the other. I just minimise (or Windows logo & D) and go back to the Desktop shortcut and log in to the next file and then swap between these using Alt Tab (which also swaps to/from Reports to other modules within a file). If I need to access two web browser versions, I use two different types of browsers to login rather than having to switch clients.

    Cheers

    Liz

  • VWimage's avatar
    VWimage
    Member
    2 months ago

    Just an update.......I finally managed to get into the other company file by going to myMYOB online account & logging out of one file & then finding the other one to log into. Normally I can do this within the program. Not sure why this has changed, not very efficient & not practical when you need to switch between companies regularly.

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