Forum Discussion

147292's avatar
147292
4 months ago

AccountRight 2024.6 report date/time not updating

See screenshot. If run a report, it shows the correct date/time. Then if we press "Run Report" (green button) again, the new report will still show the old date/time. Have to close the report comple...
Desktop
147292's avatar
147292
4 months ago

 

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    4 months ago

    Hi 147292,

     

    Thank you for sharing the screenshot of the report! I get that you're unable to get the updated date or time of the report after selecting "run report." This can be fixed by clearing the cache of your AccountRight, as sometimes this can help resolve odd behavior. You may follow the steps in this  link on how to clear the cache. 

     

    Feel free to get in touch if you need more help.

     

    Cheers,

    Princess

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