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Mike_James's avatar
Mike_James
Ultimate Cover User
4 years ago
Solved

v2021.4: Cost of sales API error when # of items per selling unit > 1

In version 2021.40, incorrect cost of sales figures are being reported through the API, where the number of items per selling unit is not 1. For example, a product where this number is 1000 reports a...
  • brunob's avatar
    brunob
    4 years ago

    Hi Mike_James ,

     

    Thank you for raising this with us. We have addressed the issue, now the cost of sales is reported accurately with any value under the item's unit of sale (i.e. greater than 1). Please let me know any issues.

     

    Warm regards,

     

    Bruno 

Tana's avatar
Tana
MYOB Staff
4 years ago

Hi there Mike and appreciate you reaching out.

That definitely is something we will want to investigate, can we please get a more detailed trace of your call via a support ticket: https://developer.myob.com/contact/

If you could provide the full endpoint + request and response headers, URI, API key and RequestID with the above ticket we will look into it right away.

Can I also confirm, that all reporting via the AccountRight UI in this regard appears correct, and only the display via the API is incorrect?

Appreciate your co operation.
Kind regards

Mike_James's avatar
Mike_James
Ultimate Cover User
4 years ago

Hi Tana

 

Yes, all reporting via the UI is correct. 

 

I will prepare the requested details and file a support ticket asap.

  • The_Doc's avatar
    The_Doc
    Ultimate Cover User
    4 years ago

    Hi Mike_James 

     

    Wow - good one Mike - made me sweat a bit then - but luckily all my items per selling unit = 1 but a good heads up.

     

    Thanks.

     

    Regards The Doc

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