Forum Discussion
Hi em301
Thank you for the post. We are aware that some users have been unable to see their bank feed transactions. This has now been resolved and you should be able to see those transactions now.
Please let me know if you need further help.
Kind regards,
Sai
Our bank feeds are missing between 16/2/23-2/4/23. What can I do to get them?
- Hannah_V2 years agoMYOB Moderator
Hi, Tricia4. Thank you for notifying us about this inconvenience and we're sorry to hear that.
To further assist you, can you please send me a private message with the following information:
- Serial Number
- First and Last Name
- Company Name
Regards,
Hannah
- HMoore2 years agoContributing User
Hi, we have a whole month of ANZ bank feeds missing for a client. Can you assist?
- Celia_B2 years agoMYOB Moderator
Hi HMoore,
Thank you for your post and welcome to the Community Forum.
I am sorry for that experience. To further assist you with this, can you please provide me more details on your account so I can investigate on this?
Can you send me a Private Message with more details on your account?
- Serial Number
- Business Name
- First and last name
- Email Address
- The last 4 digit of your bank account.
Note that sensitive information cannot be posted in the Forum.
I'm waiting for your reply.
Thanks,
Cel
- Celia_B2 years agoMYOB Moderator
Hi Tricia4,
Thank you for your patience. We have granted you an access to our private message. You can now start sending the details through our private message so we can assist you with your concern.
Thanks,
Cel