SDuddy
21 days agoExperienced User
Can't access Bank Entry Button...
I have a user that I have assigned an administrator role excluding payroll. I had also restricted some functions that were not relevant to the role, but now the person needs to be able to reconcile merchant bank accounts.
The bank entry box in the bank reconciliation screen remains greyed out, and they need this function to complete the task. I cannot find anywhere how to switch this on.
I have literally ticked on every box in the banking function, every box in purchases except Report Taxable Payments, every box in sales except Reimburseable expenses.
Logged out several times, tried logging back in. Revoked file access and issued a new invitation.
Still can't access this function