Hi Have tried to do this several times and rather unsure what's going on, hope someone can help please.
Create a new bank feed and on the last option which I believe is the option for the bank application I receive the following error:
Does anyone have an idea how to overcome this, this has been an ongoing issue since October.
Hi daledpm,
This issue could be related to a known problem where the bank feed setup process encounters validation errors or issues with linking the bank feed. To resolve this, you may need to reapply for the bank feed, as sometimes the bank feed might appear to be activated but is not properly linked in the system. Before reapplying for the bank feed, I recommend clearing your browser's cache and history to avoid some browser discrepancies.
If the issue persists, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant at MOCA or by submitting a support case via http://myaccount.myob.com/.
Regards,
Earl
