Forum Discussion

WCMT's avatar
WCMT
Member
11 days ago

Transactions reappearing after latest update

Hi, using Account right, after the latest MYOB update, some transactions keep popping out. These transaction were previously reconciled. I can't process with May reconciliation due to these. How can i fix that?

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    11 days ago

    Hi WCMT,

    That’s definitely a tricky one, especially when those transactions were already reconciled before.
     

    When previously reconciled transactions show up again, it usually means they’ve become unreconciled somehow, often because something in those transactions has changed after the original reconciliation. If that’s happened, the proper fix is usually to undo the affected reconciliation(s) and then redo them so everything lines up again.

    A couple of things are worth checking first before going down the path of undoing reconciliations. If those transactions are actually duplicate entries rather than the original ones becoming unreconciled, deleting or hiding the duplicate transactions may resolve it.

    You can also visit these related Community Forum posts that may help:
    Bank Reconcillation suddenly showing old transactions 
    Previously reconciled tansactions reappearing as unreconciled


    Regards,
    Earl