Trial Balance not balancing
Hi
How can i correct a Trial Balance not balancing by $ 72.99 debit when all the other ledgers match the trial balance. Is there a way this can by done by a one sided journal to make it right?
Forum Discussion
Hello - I have an issue with my Trial Balance as well it is out by $200 and it needs a one-sided journal to fix the problem in the retained earnings account - where do I go for this?
I did a live chat with MYOB yesterday and they told me they only assist with corrupt files not this issue - weird as it is their fault in the first place
Hi LundyRowan,
Welcome to the Community Forum!
Sometimes the trial balance can get a bit off for various reasons, so it's worth diving in to figure out what's up. First off, try troubleshooting it using the steps in this thread. However, if you're planning to record journal entries, check out this link. But honestly, it's recommended to consult with your accountant for further assistance. For live chat support, they handle a lot of different questions, but for stuff like payments or more complex issues, it's best to call phone support.
Cheers,
Princess
Thank you Princess,
I have consulted with the accountant and auditor and this is their advice - would you happen to have the phone support number?
Regards
Lundy
Hi Marloes1306,
I hope you are well. Since we haven't received any updates regarding your ledger data concern, we will be closing this case for now.
If you require any other assistance, you can create a new thread in the forum.
Thanks,
GenreveHi Marloes1306,
I'm just touching base regarding your ledger data concerns. I sent you a private message on Tuesday, but I haven't received any responses yet.
If you still require help, you can provide the information asked for in my previous private message. We look forward to your response.
Thanks,
GenreveHi Marloes1306,
Thank you for sharing your concern on the forum and I apologize for the delay in responding to you.
I understand that you're experiencing an issue with your trial balance. To assist you further, I will be sending you a private message to gather more information about this issue.
In the meantime, feel free to create a new thread if you need assistance with anything else.
Thanks,
Genreve
