Hi AccountIBS2016,
Welcome to the Community Forum, and my apologies for the delayed response.
From the information provided, it's challenging to pinpoint the exact cause of the issue you're experiencing. To gain a clearer understanding of your reconciliation process, I suggest reviewing the bank reconciliation report. This will show the transactions included in each reconciliation period. Please filter the report for a single account and note the recorded statement dates, like the attached screenshot.
This step is crucial as there might be a chance that the reconciliation was conducted over a shorter period, which could explain why fewer transactions are visible after undoing the reconciliation.
Please don't hesitate to reach out if you need further assistance.
Thanks,
Genreve
