YCM
6 hours agoMember
Pay super double debiting
Hi there
Recently we set up Pay Super in readiness for Payday Super from 1 July, but something seems to have gone wrong. Both the total super for the payrun and the individual amounts for each employee are being debited.
I've attached the general ledger detail report from Friday's payrun. You'll see that the total super payment of $855-57 for the payrun is debited and that is the amount that came out of our bank account. Then each individual employee amount is debited. These amounts did not come out of our bank account, but they are showing in the bank register as though they did. They are also showing as coming out of the wrong bank account.
What have we done wrong?
Many thanks