Delay 26/05 - all feeds

Hi Robocop​ , this message you are seeing sounds unrelated to me. You might be best to lodge a support ticket. Log into myaccount.myob.com and you should see a 'contact support' option. Thanks

If it's just a delay then can you please disable the message in the Banking Hub that says "

Update bank account details to continue using this bank account. Update bank account details"

Will do, thanks

Good morning Mike

We have not received any bank feeds since 23/5.  Is the problem still happening? Thank you. Karen

Hi Karen673​ , I have double checked our internal notifications and I don't see that we have any known/ongoing delays at the moment.
It sounds like you might need to reach out with a support ticket, you can create this by logging in to myaccount.myob.com

If you let me know what bank your feeds are with, I can ask the team to double check as well.
Thanks! Mike 

Good morning Mike,

Apologies I have been off unwell. It appears to have caught up. Thank you for your assistance. Have a great day.

Karen

Hi Mike 

Have 2 files that have not updated bank feeds since 23/5 and 26/5

Please have a look for me

Thank you

Peter

Hi DBS,

Missing bank feeds for that long isn’t ideal at all. There aren’t any delays or ongoing issues with bank feeds that we know of right now. To sort this out, you’ll just need to pop over to myaccount.myob.com and lodge a support ticket. Our bank feed legends will dig into it and get things back on track for you!

Cheers,

Princess