Forum Discussion

Member

9 months ago

Bank rec date wrong

If I reconcile a bank account, to say the end of last month, after I click "Reconcile" it shows the reconciliation date as today, not the date I selected.

Genreve_S

MYOB Moderator

9 months ago

Hi EvotecIT,

That sounds like an unusual issue with the reconcile accounts window. It's best to get in touch with the support team for further troubleshooting. You can create a support ticket from the MyAccount window or use live chat through MOCA.

Regards,
Genreve

mrshanna
Experienced Cover User
9 months ago
Does not seem so unusal, I am having the same frustrating problem and of course to speak to someone at myob is taking forever, the problem is your system, please fix asap!
- Marise
  Experienced Cover User
  9 months ago
  I just got a response from MYOB Support - try clearing the Cache files in your browser.
  - mrshanna
    Experienced Cover User
    9 months ago
    Weird, because my computer is brand new!!