Banking rules not working

While it is nice to have this "work around" to get things working again ( Thanks OLFPeakhurst ) it is less than ideal for automations to just stop working.

As a user you are working and then you notice somthing wrong and have to go and check then do the toggle thing and hope then come back and check later.

This is obviously a known bug as per Earl_HD comment.

So either shchedule the script to run regularly to "fix" the issue just in case ( a bit of a bodge ) or track down the issue and fix it so users are not having to work around a known bug forever.

Cheers

Peter B

Hi OLFPeakhurst,

Thanks for sharing your experience! Love that you tried the toggle trick and it sorted things out. Sometimes the system just needs that little reset after updates or long use, like you said. Really appreciate you taking the time to pop this up here, it's a great tip and I'm sure others will find it super handy too.

Regards,

Sai

I have just had this happen to me this week. The very helpful MOCA team member suggested that I pick one of my bank rules and toggle it Inactive then back to Active. This resolved the problem for ALL my rules.
When I asked why this happened, he said: Sometimes, even if a rule looks active, MYOB’s internal system can “lose track” or glitch a bit, especially after updates or prolonged use. Hope this helps!

Hi Earl,

Thanks for your response. 

I have checked again today and the transactions have now been automatically allocated as per my banking rules. So all is OK for now.

Hopefully this will not be an issue next time.

Cheers