Hey MJ19153,
When entries you’ve already reconciled show up again, it usually means something in those transactions has changed since the original reconciliation. Best bet is to create a reconciliation set for a future date. Check out the steps below:
- Click Banking > Reconcile accounts.
- Under "Bank account," select the account that's out of balance.
- In the "Statement date" field, enter "31/12/9998".
- Tick all transactions that appear in the list.
- Copy the calculated closing balance amount into the Closing bank statement balance field. This should result in a $0.00 out of balance.
- Click Reconcile.
- Click Undo.
- In the "Undo reconciliation?" window, click Yes, undo reconciliation.
- Enter the original statement date again and click Reconcile
If you're still having issues with bank reconciliation, you'll have to undo the reconciliation back to where the transactions reappear and then redo them.
Cheers,
Doreen
