Forum Discussion

TrudiMBBSH's avatar
TrudiMBBSH
Trusted Cover User
9 months ago
Solved

2FA no longer required for sign in?

Just in the past week I am no longer required to do the 2FA step after entering username and password when I sign in to MYOB Business/Essentials?

 

I have not changed anything in settings, I am the only one who uses the system and I have not ticked "Trust device for 30 days".

 

When I signed in to this community page I DID have to enter the 2FA but NOT when I signed in to the Accounting Software? 

 

When will this be fixed?  I note there is a large post regarding a similar (or, rather worse) problem with AccountRight but I don't see one about MYOB Business.  

 

 

  • Hi,

    There is no option to do what you suggest with MYOB Business or Essentials, whatever you call it.

     

    I am NOT using AccountRight, so your instructions below make no sense.

    Just to note, I am asked for a password but no 2FA as it was before.

     

     

9 Replies

  • D-C's avatar
    D-C
    Contributing Cover User

    we need use 2FA each time we open the file

  • Shella_A's avatar
    Shella_A
    MYOB Moderator

    Hi TrudiMBBSH,

     

    Thank you for taking the time to raise this. We're currently in the process of investigating this further to improve the experience for you all. At this point in time, it's under active investigation. We'll be forwarding this example to the teams so they can remain up to date. We really appreciate the patience shown whilst we investigate this for you all.

     

    Cheers,

    Shella

    • TrudiMBBSH's avatar
      TrudiMBBSH
      Trusted Cover User

      Hi,

      There is no option to do what you suggest with MYOB Business or Essentials, whatever you call it.

       

      I am NOT using AccountRight, so your instructions below make no sense.

      Just to note, I am asked for a password but no 2FA as it was before.

       

       

    • SammiB's avatar
      SammiB
      Trusted Partner

      Our office/users have the same experience, no log in details or 2fa required...

      • SammiB's avatar
        SammiB
        Trusted Partner

        Just to mention, if you log out as suggested via services, you cannot log back in again unless you restart your computer as the program just loops the signing pages.