Forum Discussion

Juliew65's avatar
Juliew65
Experienced User
2 months ago
Solved

Reactivate Pro lite subscribtion

Good afternoon Team

I would like to resubscribe to my MYOB lite, but the 3 months have expired since cancelling . How can I reactivate without starting all over

Thanks 
julie

  • Doreen_P's avatar
    Doreen_P
    2 months ago

    Hi Juliew65,

     

    Since the subscription was cancelled more than 60 days ago, reactivating it without starting over won't be possible. You'll need to sign up for a new subscription and create a new business file. If you'd like to proceed, you can reach out to our Sales Team so they can help you get set up.

     

    Cheers,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 months ago

    Hi Juliew65,

     

    Since the subscription was cancelled more than 60 days ago, reactivating it without starting over won't be possible. You'll need to sign up for a new subscription and create a new business file. If you'd like to proceed, you can reach out to our Sales Team so they can help you get set up.

     

    Cheers,

    Doreen

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