Forum Discussion

Contributing User

2 months ago

Solved

PAYG withholding including Superannuation

The PAYG withholding category on my Balance Sheet (Reports) is including both PAYG withholding and Superannuation payable. This is also happening on the Dashboard where both PAYG withholding and Superannuation payable are displaying the same combined amount.

I have gone into Pay Items, selected the Superannuation Tab, selected Superannuation Guarantee and changed the linked payable category to Superannuation Payable.

I thought that this would correct the Balance Sheet and Dashboard but these are still displaying the combined amount under PAYG withholding.

Genreve_S
2 months ago
Hi Karen22,

Fixing linked accounts for superannuation pay items usually resolves this issue. Since it didn't work, it's best to contact support for further troubleshooting. You can create a support ticket from the MyAccount window or use live chat through MOCA.

Thanks,
Genreve

ChrisMc
MYOB Staff
15 days ago
Recommend to check that all your super pay items have the super payable liability as the linked account rather than PAYG withholding liability
Karen22
Contributing User
2 months ago
Thank you
Genreve_S
MYOB Moderator
2 months ago
Hi Karen22,

Fixing linked accounts for superannuation pay items usually resolves this issue. Since it didn't work, it's best to contact support for further troubleshooting. You can create a support ticket from the MyAccount window or use live chat through MOCA.

Thanks,
Genreve
- Wildviking
  16 days ago
  Hi Karen,
  I'm interested to know if you got this resolved as i have the same problem
  
  Thanks
  Jope
  - Karen22
    Contributing User
    16 days ago
    Hi Jope,
    This was my advice from the myob live chat.
    I had to do a general journal entry to transfer the super balance.
    Run the Superannuation payments report to confirm exactly how much super is currently payable. Providing you're using Pay super to make your super payments, the balance shown in this report should match the amount shown on your dashboard.
    Go to the reports menu, select superannuation payments report.
    Set the dates from your business's opening balance date to a date in the far future, e.g. 1 Jan 2099. This will show all superannuation transactions.
    Check the balance at the bottom
    To do the general journal entry;
    Go to the accounting menu. Create general journal
    In the first transaction line, choose PAYG withholding payable and enter the super balance into the debit column.
    In the next transaction line, choose the superannuation payable liability account the enter the super balance in the crecit column.
    Set the Tax code on both lines to N-T.
    It worked for me.
    Good luck