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limtr's avatar
limtr
Contributing User
9 months ago

Payroll - glitz in payroll program

Hi

I recently contacted MYOB about an employee, when he gets paid it is not putting the bank transaction across to

the general journal.  It is picking up the stp and superannuation.  It has become very annoying.

 

I need someone in payroll to either ring me or fix it. My accountant has complained to me because this employee did start in June.

 

kind regards

Rose Schalk

Limits Trees

2 Replies

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  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi limtr

     

    Thanks for posting in the forum. 

     

    I understand how important it is that the recorded pay for an employee be recorded in the ledger. I'm sorry to hear about your issues. I would suggest looking for the transaction from the Banking > Find Transactions > Debits and Credits screen to send a screenshot, this would show which ledger account the pay went to. Also, any screenshots that point out the issue would be much appreciated. 

     

    We look forward to your response. 

     

    Cheers, 

    Genreve

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi limtr

     

    Let us know if you need any assistance with this. You can send us more information and we'll provide help.

     

    Cheers, 

    Genreve