Forum Discussion

Frank_4810's avatar
23 days ago

STP help

Hi 

 

I just discovered all STP lodged events with nil value reported, as attached, any idea what went wrong here and how to fix this. 

 

Thank you so much.

 

Frank

 

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    23 days ago

    Hi Frank_4810,

     

    That one actually lines up with update events. Good spotting! What you're seeing there (all the STP reports showing $0 but still "Accepted") is because those were sent as update events. Update events don't carry the actual pay values, they just send the latest year-to-date totals, and if there's nothing new or they were triggered in a certain way, they can show up as nil like in your screenshot.

     

    Regards,

    Sai