Super payment for one employee not appearing in payments to process payment
We have one employee whose super payments are not showing up in the super payments to be able to process their payment, employee card is ticked for SGC and super payment appears on payslip each week.
Hi, ld4170
Thanks for your post, and welcome to the MYOB Community Forum.
If the super payment to process is not showing on the super payment window, kindly check the super fund you've created for this employee. To do this, click your business name > select Payroll settings > Superannuation funds, and then select the super fund. Make sure to tick the box "Pay using PaySuper." Please refer to the screenshot below.
Once done, please try to process the super payment again.
Please let us know if you require any further assistance with this.
If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.
Best regards,
Doreen
