Forum Discussion

SamP3's avatar
SamP3
Experienced User
10 days ago

Timesheet issue

Hi

 

Please can someone let me know why this error message appears on some employee's timesheets.  Not always the same employee.  Thanks 

 

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    10 days ago

    Hi SamP3,

     

    The "timesheet approval failed" error on some employee timesheets could be due to various reasons like data entry issues, system glitches, or conflicting information. I found this thread that might solve the issue you're having with timesheet approvals. It explains the cause and offers a workaround that has worked for some users with similar problems. 

     

    If that doesn't fix it, you can contact our support team for more help. The best ways to contact our support team are through live chat (via our virtual assistant MOCA) or by raising a support ticket through myaccount.myob.com.

     

    Cheers,

    Princess