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JenLil's avatar
Contributing Cover User
2 years ago

Updating pay item error "hours in a pay cycle must be greater than zero"

I am trying to update the rates on travel and maeal allowances that are paid as needed- never had a problem before with this.

How do I fix?

1 Reply

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  • Komal_S's avatar
    MYOB Moderator

    Hi JenLil 

    This error can occur if one or more employees have their pay cycle hours set to zero. In order to fix this, please check the following for all the employee records (both active and inactive): 


    1. Choose Employees from the Payroll menu
    2. Click the employee’s name to open their card
    3. Click the Payroll Details tab
    4. Click the Salary and wages tab
    5. Check the Hours in a pay cycle is not zero. If it is, enter in a value such as 1