Hi NickyS1,
The amounts for Superannuation Payable and PAYG Withholding are usually different because they are linked to separate accounts. You can click the blue question mark icon next to the field on the dashboard to see where the field's information comes from. I suggest checking the linked accounts for these values to ensure they are correct.
For the report that was available in Essentials but not in MYOB Business, you can post about it on the Ideas Exchange board, so other users can vote for it to be included in future updates.
Regards,
Genreve
Hi Genreve_S ,
You actually didn't address my issue regarding the Super Payable & PAYGW amounts displayed in the dashboard. As I mentioned, I have the amounts linked to different accounts so why is the Super Payable amount displayed including the PAYGW amounts?
Regards
Nicky
The super figure on dashboard shows all the super payable from the last time the file financial year was rolled over i.e. 1/7/2024 (we don't rollover the financial year until we get closing GJ entries from our accountant).
It Dashboard super figures do not show any payments deducted - for the last 18 months! So it's a very scary figure that says it needs to paid.
Why are super payments not deducted?
Hi Wynn,
I totally get it, that figure on the dashboard would spook anyone.
Every file is a bit different, but there are two common reasons why Super doesn’t look like it’s being “deducted”:
A quick fix to try:
If neither of those explains the 18 months showing on the dashboard, best to let us take a closer look. You can log a support ticket via My Account, or jump on live chat with MOCA (our virtual assistant) and ask for a human.
Cheers,
Genreve
Hi Genreve,
Also, I've checked the journals and for example the Super Guarantee is linked to an 6-5120 Super expense account and 2-1502 Employee's Super.
Is that correct? I cannot see anything wrong with it.
As per my previous reply, I pay super through "Pay Liabilities".
