Forum Discussion

CAITIELEE's avatar
CAITIELEE
11 days ago

CAN'T DELETE A BILL

Hey - I'm struggling to delete a bill - it is giving me the 'you cannot delete a bill with a payment applied' message but there is not payment in the activity history?

 

I'm wondering if its a credit that has been applied but I cannot find it? Maybe a glitch?

 

I need help :(

 

 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    11 days ago

    Hi CAITIELEE,

    This issue occurs when a payment has been applied to the bill. To delete a bill, go to the Bills page (Purchases menu > Bills). If a payment has been applied, you'll need to delete the payment first before you can remove the bill. For more detailed instructions, you can refer to this help page. Deleting a bill, quote or order

    I hope this helps!

    Regards,
    Earl