Invoices not showing in invoice list
When I go to Sales > Invoices and choose All customers, Status: Open, and Period: This Financial Year, all it shows up is invoices that are not overdue. Any overdue invoices are not showing like ...
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Yeah, I've been having a lot of frustrations and errors with MYOB lately, I'm seriously considering switching to Xero as well.
Some of the issues are it duplicating invoice numbers, just not being able to access anything like I'll just want to quickly do work but they throw up a message saying they're updating or somehting like that when I don't think they are, it's just their standard error message. Then they'll allocated a payment a receive in my bank account to a random invoice just because it has the same dollar value, it doesn't matter that it's a totally different customer.
Hi all,
Thank you for your posts. When you click the dropdown box it will show both Open and Overdue. Kindly try signing out and then signing in again. You can also try signing in to another browser.
Please feel free to post again. I'm happy to assist further.
If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.
Hi all,
We appreciate your patience regarding this matter. Posting here again to let you know that the team was aware of this and that a fix was done last Monday. Open should show both Open and Overdue invoices. Overdue should be specific to Overdue invoices only. If you seem to have the same problem with the results showing, kindly log out of your account and log back in. You can also clear your browser cache or try a different browser. Here I am posting updated sample screenshots of what it should look like when choosing from either Open or Overdue.
OPEN
OVERDUE
Please feel free to post again. I'm happy to assist further.
If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.
