Forum Discussion

Chris20's avatar
Contributing User
2 years ago

Invoices not showing in invoice list

When I go to Sales > Invoices and choose All customers, Status: Open, and Period: This Financial Year, all it shows up is invoices that are not overdue.


Any overdue invoices are not showing like they always have. This only started within about the last 24 hours or so.


I want to be able to see all invoices that are not yet paid.

6 Replies

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  • Sharon1969's avatar
    Experienced Cover User

    Yes!!! This!!!!  I cannot find all my open invoices no matter what dates I put in the bloody thing!!  If I pick "all" invoices I don't get the open ones, if I pick overdue I only get them, if I pick open I don't get them all....  driving me insane!!!  Totally agree with your comment - STOP CHANGING THINGS, especially when you change things they dont work!!!!

  • BrendanJ's avatar
    Contributing Cover User

    It has started doing this for me since they "fixed" the dashboard. It's really wearing thin how much they are stuffing this up and making it impossible to use. Maybe I need to send them an invoice as over the last few updates I can't even do my book work.,

    I want to move over to Xero but I can't even catch up on MYOB as its gotten worse.,

    • Chris20's avatar
      Contributing User

      Yeah, I've been having a lot of frustrations and errors with MYOB lately, I'm seriously considering switching to Xero as well.


      Some of the issues are it duplicating invoice numbers, just not being able to access anything like I'll just want to quickly do work but they throw up a message saying they're updating or somehting like that when I don't think they are, it's just their standard error message. Then they'll allocated a payment a receive in my bank account to a random invoice just because it has the same dollar value, it doesn't matter that it's a totally different customer.

      • Sean_DC's avatar
        MYOB Moderator

        Hi all,


        Thank you for your posts. When you click the dropdown box it will show both Open and Overdue. Kindly try signing out and then signing in again. You can also try signing in to another browser. 



        Please feel free to post again. I'm happy to assist further.


        If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.