Forum Discussion

WestRec's avatar
5 days ago

Old Invoices not showing

I use old invoices to see what my customer bought last time etc.
For the past few days when i click on 'invoices' and put in the customer name, nothing shows up, no recent, no open invoices, no paid invoices, nothing shows up under any of my customers.

Any issues with anyone else?

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi WestRec,

     

    Sometimes, filters can inadvertently hide invoices. Please check if any filters are applied, particularly date ranges. You can also try accessing MYOB in a different browser to see if the issue persists.

     

    Regards,

    Sai