Unreconciled Bank Items

Question

Every quarter I reconcile all bank accounts and have records of the date this is done. Every quarter I go back to reconcile bank accounts and there are unreconciled items from previous months, which were actually reconciled in the past quarter. It happens in several clients that I look after. Anyone else experiencing this?

genreve_s · Answer

Hi AlexK1,&nbsp;
&nbsp;
I checked, and there aren't any reports of issues like yours. I'd recommend reaching out to support to troubleshoot your reconciliation issue further. You can do this by creating a support ticket in MyAccount or using live chat through MOCA.
&nbsp;
Cheers,
Genreve

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