166MJ
4 days agoMember
Cnacelling the sub
I submitted a request to cancel my subscription over three months ago, but the matter remains unresolved. I have repeatedly been instructed to call your cancellation number; however, each time I do ...
Hi 166MJ,
I'm sorry to hear about your experience, and I understand how important your concern is.
After checking the case linked to your email address, we can confirm that the support team sent you an email on 5 June with the cancellation details, including the cancellation date.
If you still have any concerns about the cancellation, please reply directly to that email so you can be connected back to the cancellations team for further assistance
Regards,
Genreve
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