Forum Discussion

gailmorgan's avatar
gailmorgan
Experienced Cover User
5 days ago

Overcharge on new subscription for small Company???

We have one major Company and two small ones using online AccountRight.  I added the 3rd smaller one so it could be online file on the cloud. The other 2 are billed at $165/month.   The new one is...
gailmorgan's avatar
gailmorgan
Experienced Cover User
4 days ago

Case #03101357. 

All I got sent back was a link how to find my invoice which I already have.

Thank you!

Gail

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    4 days ago

    Thanks for getting back to me so quick gailmorgan​!

    I've escalated your case to our Billing & Finance team for further investigation. We are experiencing a higher volume of requests at the moment so it may take a little longer to get back to you but I will make sure to keep an eye on it and ensure it is resolved accordingly. 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home