Forum Discussion

Treenzy1's avatar
Treenzy1
Contributing User
5 days ago

Beneficial owner identity verification required

Hi,

 

we have submitted what was required for the changes in MYOB, but I still cant email invoices directly from MYOB? Do we know when this will be rectified?

Thanks

  • Hi Treenzy1,

     

    As per checking, the block has been lifted. Kindly log out, log in, and then try to email invoices. Disregards some pop-ups, banners, or alerts. You should now be able to email invoices directly from MYOB without any problems. 

     

     

    Kind regards,

    Shella

  • Shella_A's avatar
    Shella_A
    MYOB Moderator

    Hi Treenzy1,

     

    As per checking, the block has been lifted. Kindly log out, log in, and then try to email invoices. Disregards some pop-ups, banners, or alerts. You should now be able to email invoices directly from MYOB without any problems. 

     

     

    Kind regards,

    Shella