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Acme_20_yr_cust's avatar
Acme_20_yr_cust
Experienced Cover User
5 years ago
Solved

CANNOT IMPORT NEW ITEMS

Trying to import new products, in the same way as have been for years.  The software is missing fields in the import file?

Even though the S is in the correct field and I have exported a file to double check the locations, it won't import this data, and then it misses the pricing detail also.

I am SO UPSET with this absolutely RUBBISH version of MYOB, no excuses it is the worst piece of software I have ever used. 

import
  • Mike_James's avatar
    Mike_James
    5 years ago

    Hi Acme_20_yr_cust , a quick reply before I leave the office:

     

    Sold/Inventoried items require a Expense/COS account to be provided, some are missing;

    Bought items require a tax code when bought, some are missing;

    Custom list entries must match the file value exactly (spelling, capitals).

     

    Haven't checked the selling prices yet. 

     

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  • Acme_20_yr_cust's avatar
    Acme_20_yr_cust
    Experienced Cover User
    5 years ago

    Thanks Mike

    I used an export file and altered, but i'll try to add and see what happens.  

  • Mike_James's avatar
    Mike_James
    Ultimate Cover User
    5 years ago

    Hi Acme_20_yr_cust , a quick reply before I leave the office:

     

    Sold/Inventoried items require a Expense/COS account to be provided, some are missing;

    Bought items require a tax code when bought, some are missing;

    Custom list entries must match the file value exactly (spelling, capitals).

     

    Haven't checked the selling prices yet. 

     

  • Mike_James's avatar
    Mike_James
    Ultimate Cover User
    5 years ago

    Hi Acme_20_yr_cust , are you able to post the file you are importing, or an extract of the first few rows? Also the import log, or at least all the error messages?

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