Forum Discussion

Karen673's avatar
Karen673
Contributing User
2 months ago

Emailed Invoices Bounce Back

Hi

Invoices that are being emailed to suppliers are bouncing back. This start mid last week. Is anyone having the same issue?

thank you

Karen

 

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 months ago

    Hi Karen673,

     

    Since your invoices are bouncing back, the supplier's email addresses may be blacklisted. You'll need to contact our support team directly on Live Chat via our virtual assistant, MOCA, so they can check and help resolve this.

     

    Cheers,

    Doreen

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