Forum Discussion
Had a call from MYOB this morning saying the issue was fixed but it is still the same unfortunately and not fixed at all! Still printing the "How to Pay" on second page even when an invoice has already been paid.
Such a waste of time & paper that causes unnecessary confusion for clients too.
Still has page 2 QR code for me too (AR Desktop)
I turned online payments back on and created a dummy invoice. Print Preview still showed the extra page for me so I've turned it back off again.
- AmandaMYOB16 days agoMYOB Moderator
Hey BJ3
Print preview will still display the 'How to Pay' section, however it won't show when you print the actual document.
- BJ316 days agoExperienced User
Oh OK I'll do an actually physical print and see how it goes. I didn't go any further than print preview.
- BJ316 days agoExperienced User
Nope still did it.
I did a print preview and then printed to pdf (rather than waste another page)
Unfortunately still on there.
- AmandaMYOB16 days agoMYOB Moderator
Hi BJ3
If you click on Print Preview, the How to pay section will show. We have applied a fix, which means that even though it shows in the print preview window, when you actually physically print out the invoice, the 'How to Pay' section does not get printed out as well.
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