Re: Statements: Email or print option

Question

Hi&nbsp;I have emailed statements to clients, but they remain in the list to be emailed.&nbsp; I have done all that has been suggested on MYOB help desk.How do I get rid of the statements after they have been emailed/printed, so that I do not end up with a list and having to go through them each time

steven_m · Answer

Hi&nbsp;Corinne2&nbsp;
What you have described is normal software behaviour for the Print/Email Statements window.Unlike other Print/Email windows, the list is populated based on all customer cards with an active card balance therefore customers will appear in the window even if you have printed or emailed a statement for them already in the period.

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Re: Statements: Email or print option

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