Forum Discussion
Hi
We also have incorrect average days to pay showing on some of our customers. Do you have any way of correcting this yet?
Hi Isaiah_C
We have an number of customers with their average days sitting in the thousands. Is there any progress on this issue?
- Earl_HDMYOB Moderator
Hi Aust,
Thank you so much for your post and my apologies for the late response. We acknowledge the issue regarding incorrect calculations displayed on Average Days to Pay. Currently, we don't have additional information for users experiencing unusually large numbers on a customer's card. We have communicated this matter to the relevant team, but as of now, there is no update on a fix for this issue. We appreciate your patience as we work towards a resolution.
Feel free to post again if you have further queries and one of us will be happy to assist you.
Regards,
Earl