Transaction with grey tag in Prepare Electronic Payment

Hi JayW 

Thanks for your post. If a payment is applied to a purchase order and the purchase order is then converted to a bill, you can't delete the deposit. You will need to reverse the bill first. The Help Article, Supplier deposits, has detailed instructions to guide you through this process.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.