Unable to send sales invoices

Question

I'm receiving the below error message when trying to send sales invoice to clients;

"Your business verification is incomplete, and invoice share functionality has been restricted. Contact us to complete verification and restore functionality."

I have submitted a support ticket and yet to receive a reply - is the email even monitored?

amandacl · Answer

Hey Melissaea&nbsp;
I can follow up on this one for you, are you able to send me a private message with the relevant case number and we can go from there.&nbsp;
Cheers, Amanda.

melissaea · Answer

Hi AmandaCL thanks for your reply. Private message sent :)

amandacl · Answer

Hey Melissaea&nbsp;
Have received it, thank you!&nbsp;

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Unable to send sales invoices

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