Forum Discussion

Jkram's avatar
Jkram
2 years ago

Vendor Reporting Emails bouncing - Diagnostic-Code: rejected

Hello Team   We are currently experienceing an issue were vendors are reporting that emails sent to one email address in our domain from Accountright@apps.myob.com is bouncing back with the message...
  • Leneth_A's avatar
    Leneth_A
    2 years ago

    Hi Jkram, 
     
    Thank you for providing the impacted email address. However, I edited your post due to the sensitive information. 
     
    I also sent you a private message here in the Community Forum. I have checked that the email address was blacklisted on our end, and it is now whitelisted. You may now try to send an email again. 
     
     
    Let me know how this goes and if we can provide any further assistance here on the forum. 
     
    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
     
    Cheers,  
    Leneth

Jkram's avatar
Jkram

Thanks @Leneth_A 

 

The address that i was looking to get whitelisted or off the blacklist was

 

 

Could you please check the above eamil address.

 

 

Thanks

Leneth_A's avatar
Leneth_A
Former Staff
2 years ago

Hi Jkram, 
 
Thank you for providing the impacted email address. However, I edited your post due to the sensitive information. 
 
I also sent you a private message here in the Community Forum. I have checked that the email address was blacklisted on our end, and it is now whitelisted. You may now try to send an email again. 
 
 
Let me know how this goes and if we can provide any further assistance here on the forum. 
 
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
 
Cheers,  
Leneth

  • Jkram's avatar
    Jkram
    2 years ago

    Thank you Leneth_A 

     

    I will ask a couple of vendors if this has worked for them, but sounds like a winner

     

    Much Appreciated

     

    Cheers

    • Leneth_A's avatar
      Leneth_A
      Former Staff
      2 years ago

      Hi Jkram, 
       
      You’re most welcome. Thank you as well for your patience and for marking the post as an accepted solution. We are glad it is now working. We will be closing this thread now. In case you have any further queries, please feel free to return to the Community Forum. Our team is always here to help. 
       
       
      Cheers,  
      Leneth

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