Forum Discussion

MichaelaJohnson's avatar
MichaelaJohnson
Experienced User
3 years ago

Accountright - STP Finalisation reports don't match

Hi there,    I can see alot of other users having the same issue, but I wanted to get some kind of answer to why the terminated employees figures are not calculating when trying to match the Payrol...
Carter1974's avatar
Carter1974

Did you get a responce.  I have the same issue and tried a zero payrun for each staff member and that caused more problems.  Now almost all the gross payments are shopswing zero.

RLS1's avatar
RLS1
Contributing User
3 years ago

No Not yet

 

I suspect this is a MYOB programming error.

 

For example you can run a number of different reports and they will all have different figures.

 

For Example run cards transactions [accrual] for affected employees and you will see that every entry is a credit-even if it was a reversed pay!!!. 

 

MYOB should be able to fix this easily

Regards

  • RLS1's avatar
    RLS1
    Contributing User
    3 years ago

     

     Hi Carter1974

     

    Myob would not let me respond to you directly, apparently I have made too many posts on this issue-which I have not. But,I suspect this is a MYOB programming error.

     

    For example you can run a number of different reports and they will all have different figures.

     

    For Example run cards transactions [accrual] for affected employees and you will see that every entry is a credit-even if it was a reversed pay!!!.

     

    MYOB should be able to fix this easily

    Regards

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