Bank file - reversed pay still there
Hi all, I have just done pays and between sending out the payslips and processing the payment through the bank an employee has spotted an error that needed to be fixed straight away. I need help rem...
Forum Discussion
Hi DeeKay
Sorry to see that no one has offered assistance with your query. The reason for this is when you reverse a transaction, it doesn't remove the transaction, it creates the same transaction in reverse (called a negative transaction).
To have this no longer show on the Prepare Electronic Payments window then you can tick both the positive and negative transaction, then select Bank File (then delete it).
As it sees this now as a recorded transaction, it will remove both from this window.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
