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MichaelaJohnson's avatar
MichaelaJohnson
Experienced User
2 years ago
Solved

Paying Super Error when TFN is 111 111 111

Good morning,    Im trying to pay the June super for a new employee who has applied for a TFN (on 09/06/23) but hasnt received it yet as it can take up to 28 days.    MYOB wont let me pay his sup...
  • Doreen_P's avatar
    Doreen_P
    2 years ago

    Hi MichaelaJohnson 

     

    Thanks for the screenshot.

     

    In this case, kindly choose the Employee has no TFN or other reason from the drop down. You can always go back to that information to change when the employee has his TFN already. Please let me know if you can process it now after changes has been made.

     

    Best regards,

    Doreen

MichaelaJohnson's avatar
MichaelaJohnson
Experienced User
2 years ago

Hi Dorreen, 

 

Please see attached screen shots. And yes I tried to process payment through web version with no luck.

 

 

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi MichaelaJohnson 

 

Thanks for the screenshot.

 

In this case, kindly choose the Employee has no TFN or other reason from the drop down. You can always go back to that information to change when the employee has his TFN already. Please let me know if you can process it now after changes has been made.

 

Best regards,

Doreen

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